Frequently asked Questions

Find the answers to our customers' most frequently asked questions.

The easiest way to book a Thai massage is directly on our website. In the reservation system, you will see available dates and choose the type and length of the massage. You can also make a reservation by phone. We are at your disposal at +420 734 331 444.

To get the maximum benefits of Thai massage, we recommend visiting the salon once a week. If your schedule doesn’t allow it, try to book a massage at least once a month.

If you have a cold or nausea, we recommend you postpone your massage. In case of long-term health problems, consult a doctor about the suitability of massage.

Yes. Massages are not age-restricted. Therapists will adapt the procedure and intensity to a specific person. Less invasive procedures, such as oil massages, are usually more suitable for children and older adults.

We can provide basic massages at your home or in a hotel (i.e., Classic Thai, Thai Oil, Aroma Relax, Back Pain Relief and Sports Deep Muscle Recovery). You can enjoy special rituals, foot massage or facial treatments only in our salon.

Our salon is located in the center of Prague, in Elišky Krásnohorské street, in the Josefov district. In the immediate vicinity (about 200 meters from the salon), you will find the tram and bus stop for the Faculty of Law.

Escape Spa Massage
Elišky Krásnohorská 133/11
110 00 Prague 1 – Josefov
Czech Republic
GPS: 50.0905736N, 14.4195211E

Phone: +420 734 331 444

You can park your car, for example, in the underground garages of the Rudolfinum. The garages are about a six-minute walk from the salon. The alternative is Parking Palladium. You can reach us on foot from the garage under the shopping center in approximately 10 minutes.

When booking online, you will be directed to a secure payment gateway where you can pay for the massage by card. In addition to cards, we also accept cash at the reception.

For optimal relaxation on your first visit, we recommend a 90-minute procedure. An ideal choice to start with is Aroma Relax or any of our rituals.

Before your first massage, we recommend arriving at the salon approximately 15-20 minutes early. The therapists will discuss your wishes, preferences and general state of health with you. You will then be led to a bed where you will have the privacy to change.

The next step varies depending on the procedure chosen. For example, a traditional Thai massage is performed over loose clothing (a shirt and three-quarter pants), which we will prepare for you before the massage. During an oil massage, you lie on the bed in underwear or completely naked (suitable for maximum comfort). You can use our disposable underwear or stay in your own. However, be aware that it may become dirty during the massage. Ladies are advised to remove bras for greater comfort.

After undressing, cover your private parts with a towel, lie down on the bed and wait for the masseuse to arrive. Relax and focus on proper breathing. You can adjust the intensity of the massage as needed with the passwords SOFT (for a gentler massage) and STRONG (for a stronger massage).

Beneficial oils need time to be absorbed. Therefore, we recommend that you skip the shower after oil massages. You can wipe off the excess oil with a towel.

The massage does not require any complicated preparation. Ideally, you should arrive at the salon 15 minutes before the massage so that you have enough time to change out of your clothes and shower if necessary.

We recommend not eating for about an hour before the massage. Of course, you should also skip alcohol. On the day of the massage, you should drink at least half a liter of fluids more than usual.

We will issue you a gift voucher for the selected procedure or in the value of CZK 1,500, CZK 3,000, CZK 5,000 or CZK 10,000.

While booking in the ESCAPE TIME system, you enter the number and PIN of the gift voucher. The voucher can also be redeemed by phone when booking a massage at +420 734 331 444.

Gift vouchers do not expire. You can use your voucher at any time.

The gift voucher is not issued to any specific name (an elegant envelope is used to personalize the voucher). The voucher can therefore be used by anyone who receives it.

It is a unique numerical code assigned to each voucher and used to identify and verify the voucher’s validity. You can redeem the gift voucher based on the PIN and voucher number. Therefore, it is better not to share your PIN with anyone.

A voucher issued for a monetary amount can be converted to credit after opening an Escape VIP account. You can then use it to pay for any procedure. You can only pay for services in full with a credit; they cannot be paid in addition.

If you lose your voucher, contact us. We will look up your voucher in the system. To do this, we will need as much information from you as possible, such as the date and time of the voucher purchase or the type of voucher. For these reasons, we recommend purchasing vouchers through an Escape VIP account, ensuring quick and easy tracking of your purchase.

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